Privacy Policy

Effective Date: November 1, 2024
Last Updated: January 11, 2025

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At Kaizen Pilates, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or engage with our services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information:
   •    Name
   •    Email address
   •    Phone number
   •    Billing and shipping address
   •    Payment information (processed securely via third-party payment providers)

1.2 Non-Personal Information:
   •    IP address
   •    Browser type and version
   •    Device information
   •    Cookies and other tracking technologies
   •    Usage data (e.g., pages visited, time spent on the site)

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2. How We Use Your Information

We use the information we collect to:
   •    Provide, operate, and improve our services.
   •    Process payments and manage your memberships.
   •    Respond to inquiries, customer support requests, and feedback.
   •    Send promotional offers, updates, and marketing communications (you can opt-out at any time).
   •    Comply with legal obligations and enforce our Terms of Service.

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3. Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your information with trusted third parties, including:
   •    Service Providers: To process payments, manage bookings, or provide IT support.
   •    Legal Authorities: If required by law or to protect our rights and property.
   •    Analytics Providers: To understand website usage and improve user experience.

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4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
   •    Improve website functionality.
   •    Analyze website traffic.
   •    Personalize your user experience.

You can manage your cookie preferences through your browser settings.

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5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:
   •    Secure socket layer (SSL) encryption.
   •    Limited access to sensitive data.
   •    Regular security audits and monitoring.

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6. Your Rights

You have the right to:
   •    Access the personal information we hold about you.
   •    Request corrections to inaccurate or incomplete information.
   •    Request deletion of your data, subject to legal and contractual obligations.
   •    Opt-out of marketing communications at any time.

To exercise these rights, contact us at info@kaizenpilates.ae.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

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8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review this policy periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Kaizen Pilates
Email: info@kaizenpilates.ae
Phone: +971 54 218 2330